![]() ![]() Here’s how unauthorized charges show up on your PayPal account: In a perfect world, you would recognize every charge on your PayPal account. How do unauthorized charges get on your PayPal account? They may have stolen it, or he may have given it to them inadvertently. Someone accessed Castellano’s account using his password. There’s only one way a criminal could make a fraudulent transaction like that, though. Learn more about RoamRight travel insurance. We also make it easy to file a claim online with our fast, paperless claims website. Travel advisors love working with us, and travelers feel protected with our trip cancellation and travel medical insurance coverage. PayPal deemed both of them legitimate.Īrch RoamRight is one of the fastest-growing, most-highly rated travel insurance companies in the United States. “PayPal conducted a review but said that certain transactions weren’t unauthorized and couldn’t be covered by PayPal Purchase Protection.”Īll told, the scammers made two withdrawals from his account - one charge for $980 and another for $200. How did someone make $1,180 in fraudulent charges to his PayPal account?Ĭastellano says someone - he’s not sure who - gained access to his account and then began fraudulently sending money using the “Sending to a friend” feature. How does the PayPal dispute resolution system work? How does someone like Castellano reverse a transaction on PayPal? When you try to dispute a fraudulent charge on your PayPal account and fail, how do you appeal a denial? What kind of explanation, if any, does PayPal owe him? Remarkably, the company is also telling him that “next time,” he should use a different method for sending money, even though Castellano didn’t send any money.Ĭastellano’s case opens one of the blackest of black boxes in the consumer world: the mysterious inner workings of PayPal. PayPal is refusing because the transfer isn’t protected under its terms of service, the legal agreement between him and the company. Please note that we will not use, disclose, or retain the information you provide for any purpose other than to process your request.Ben Castellano doesn’t know who made $1,180 in unauthorized charges on his PayPal account, but he wants his money back - and he thinks PayPal should reverse the transactions immediately. Additionally, we ask for your email address in order to identify you and process your request to opt out. To opt out of sharing for cross-context behavioral advertising, toggle to “Opt-Out of Sharing” and select “Confirm.” Please note that if you clear your cookies or access our website from a different browser/device, you will need to opt out again. Please note that if you opt out of sharing, you may still see advertising about American Express products and services, but it will not be personalized based on your interests. However, we may share personal information with third parties to serve you advertisements that are relevant to you, based on your interests inferred from activity across other sites (“cross-context behavioral advertising”). American Express does not sell your personal information. California residents have the right to opt out of the “sale” and “sharing” of their personal information as defined by the California Consumer Privacy Act. ![]()
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